The start of the year is often the time when we reflect on our lives and wonder whether we’ve made the right choices in our careers. Lack of development opportunities, high pressure environments and little or no recognition can make us wonder whether it’s time for a change. Indeed, this year’s State of Workplace Happiness report reveals that across the board, all UK employees are gradually becoming unhappier. In 2017, 51 percent of people surveyed said they were happy at work most of the time compared to only 41% percent at the start of 2020.
Dentistry. It’s another world.
Dentistry, it’s an indispensable profession and let’s be honest, there’s excellent job security. No robot or technology is going to take your place anytime soon. On the downside, dental roles aren’t always the most joyous or fulfilling. Patients use your service out of necessity, are often fearful and can be disgruntled at having to pay for a service that many believe should be still be free on the NHS. Meanwhile, dental staff fall under the increasing pressures of higher targets, increased bureaucracy, lower budgets and increased regulation. Is it any wonder that those who work in dentistry are almost twice as likely to feel dissatisfied with life compared with the rest of the population?
Make your practice a place that your employees love
The 2020 State of Happiness workplace report found that happy employees are 20 per cent more productive, so why not take steps now to make your practice a lovelier place to work?
Encourage social interaction and engagement
New research by The Institute of Leadership & Management reveals workplace friendships are key to keeping people happy in their role. 77% of survey respondents cited good relationships with colleagues as the most important factor in determining job satisfaction, even rating it as more of a factor than their pay. Holding away days or the occasional social evening will help colleagues build rapport that will improve trust and aid cooperation when at work.
Give everyone a contributing role
Employees that value their purpose and understand how they are making a genuine contribution to the organisation they work for feel more satisfied at work, particularly if they have an influence in how a business is run. Team meetings are good for letting colleagues know about any changes to processes and procedures, but they can also be used to gather useful feedback and observations from staff who are working on the front line. Dental nurses and hygienists may notice problems that management staff may not and can provide useful suggestions for business improvement.
Invest in communications development for your team
From the dental receptionist to the 30-year experienced dentist, everyone needs to advance their skills and knowledge throughout their career. Despite this, many practices don’t provide enough training, particularly in softer skills such as communication. In 2019, Dentistry.co.uk reported that over 65% of dentists have struggled to communicate with their patients, and more than 60% sometimes found that patients hadn’t understood what they were being told. Communication workshops not only help staff build better rapport with their patients, but can also improve working relationships. A surprising two-thirds of dentists also felt that they could make more money if they just improved their communication.
Applying just a few simple changes will certainly boost employee morale and can also ensure that your staff stick with you for longer, offering greater continuity and consistency in your practice and an all-round better client experience.
If you’re looking for new or temporary staff, why not give us a call? With 10 years in dental recruitment, we know what works and what doesn’t. We can find the best people for your practice. Call us today on 01274 722122.