When I worked in the public sector the consistent issue was that the wrong information was far worse than no information. Whether it was publication for the press or a spread sheet documenting archived ISO documents, we had to omit data, rather than get it wrong.
Recently I was chatting to my sister and mother who were discussing the pressures of their work. Both have successful careers within the NHS. I listened to them talk. Both are incredible women and demonstrate great ability, there subject for discussion was emails. My sister had 3000 in her inbox and my Mum commented that she had recently spent half a days deleting unnecessary messages but still had more than she could remember.
The private sector is different. Here the motto is … have a go, what’s the worse that could happen?
You see in the private sector, we see more need in what’s happening tomorrow, than what happened yesterday. Maintaining documents for reference is soon out stripped by the demands of customers, which are ever changing.
I always remember the film ‘as good as it gets’ and the lead lady turns to Jack Nicolson and tell him life is not the sum of all parts. It is a great line and I often think of it when in certain situations, indeed when in business dealings.
The need for ROI and added value is often paramount but some times, on occasions, the results are unknown and as such the quantifiables are un predictable and hence I consider the statement.
Sometimes its not worth it and some times it is. What you will always know, is that you had a go and sometimes the learning is the reward.
The old, popular and often true statement that you don’t get a second chance to make a good first impression is often used when describing a poor experience of meeting someone for the first time.
In the world of work many interviews and meetings are hinged on that first impression. The hand shake, the eye contact, the suit and even the car driven to the appointment, all significant to the first impression. (Before you say a car has nothing to do with it, if someone turns up in a golf buggy, they are either a lost golf professional or Welsh Rugby player.)
As we leave the unpleasantness of 2009 and head into, the even less chartered territory of 2010, we must give the First Impression even more care. The first impression is incredible important and we must make the most of that first opportunity, whether to impress, set the scene or take control, however always remember its a two way affair and more important is to listen to what the other party has to say and offer.
In context of interviews, as this is our main source of business, it’s been tough for many, candidates and business. Candidates are faced with over subscribed jobs and business have budgets to maintain and mistakes can be costly.
Be patient and be thorough.
Just been watching the National TV awards, good fun, no real surprises and not really that interesting.
However Simon Cowell dedicates his award to his dentist and yep Joe Mcelderry has what can only be described as ‘Very White Teeth’.
This has to be the year of the Dentist.
Dental Nurses! I was reading an article in one of the Dental Press Papers the other day discussing the issues facing CPD cost for Nurses. The article was saying that Nurses are paying too much for CPD and that some organisation are even exploiting Nurses by making them pay for training that was either free or unnecessary.
Without wishing to step on the toes of Dentists and Business Owners, who are extremely busy people trying to run profitable, caring and professional business. I do find that Nurses get quite a rough ride.
Some Nurses don’t help themselves, having a runny nose, whilst is inconvenient and perhaps not particularly pleasant, doesn’t equate to three weeks on the sick, even with the current fear of Swine Flu.
Please don’t miss understand if you’re ill you’re ill.
All the same Nurses are often overlooked within the practice and are not treated as the key members of the team that they are. Perhaps GDC registration and the current lack of Qualified Nurses will change this; however it is often the case that Nurses are not provided with support and opportunity for CPD, have to fund their own GDC registration and perhaps the most disappointing are not given written contracts of employment.
CPD is essential for Nurses. It’s a requirement. Business owners genuinely should see this as opportunity as apposed to an inconvenience. The training of staff increases moral, up skills the team and will generate loyalty.
GDC Registration is a necessity, its not a nice to have it’s a must have. Nurses should be supported with this. If loyalty is an issue, pay their registration back to them over the year. GDC Registration is a contentious issue, business should budget for it and get rid of the atmosphere it can evoke.
Contracts, simple if you don’t want your staff to stay, don’t give them a contract. Maybe you’ll be wasting your own time though. Business need stability to prosper and employees are essential to that stability. There are statutory employment rights that protect the nurses anyway, so all you actually do is force them to the Citizen Advice Bureau if things go wrong
A useful site http://www.hmrc.gov.uk/employers-bulletin/bulletin30/emp-law.htm
It’s a HMRC but don’t fear it use it.